Return Policy

Return Policy

We love our products and believe you will too. But if for any reason you are not happy with your order, we accept returns within 30 days of delivery. If you have received your order and have any concerns, please reach out so we can try to make it right. 

Return Requirements

  • Timeframe: Returns must be initiated within 30 days of receiving your order
  • Condition: Products must be unused and unopened in their original packaging
  • Return Shipping: Return shipping costs are the responsibility of the buyer

How to Return an Item

  1. Contact us to initiate your return and receive return instructions
  2. Carefully package the unused, unopened item(s) in their original packaging
  3. Ship the item(s) back to us at your expense
  4. Once we receive and inspect your return, we will process your refund

Refunds

Refunds will be issued to your original payment method once the returned item has been received and inspected. Please allow 5-10 business days for the refund to appear in your account.

Questions?

If you have any questions about our return policy, please contact us before returning your item at hellocollectingjoy@gmail.com.

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